Your item will be carefully checked, packed and posted within 3 working days of receipt of your payment. Items in the Shifnal (TF11) area will be posted for free (see Deliveries). Very small items will be posted using Royal Mail 2nd class recorded delivery and all other items will be posted using Hermes, which is trackable.
If there is a delay with your item or something is out of stock, we will notifiy you accordingly. You will also receive an email to say that your item is being processed and is on its way.
As we check each item,we shall not accept responsibility for breakages caused by Royal Mail or Hermes. We take every precaution to ensure each package is properly protected during its journey to you.
Other terms that apply: